In 1980, Herb Brooks faced a nearly impossible task: coaching the US men’s hockey team at the Winter Olympics. Most of the players were young college athletes, seen as underdogs against the experienced, professional Soviet team that had ruled international hockey for decades.
Brooks faced a crucial decision: to select the star players or build a cohesive team capable of executing a system designed to beat the Soviets.
What would you have done?
Brooks trusted his gut. He chose players who fit his system and created a team built on unity, discipline and relentless effort. He cut some of the most talented players who didn’t fit the system or the chemistry he wanted.
Brooks pushed the players hard, leading intense practices, drilling fundamentals and teaching his systems of offense and defense. He emphasized discipline.
Players were exhausted, frustrated and sometimes resentful. Many questioned his methods, wondering if the intense training would break them before the tournament even started.
Brooks held on to a single belief: talent alone can only carry a team so far. You can achieve the impossible if you trust one another and believe in the system. He stayed committed, encouraging his players to take on their roles and trust the system.
The outcome amazed the world. On February 22, 1980, the US team defeated the Soviets 4–3 in what would become known as the “Miracle on Ice.” They later took home the gold medal.
The key to success: Shared values
The “Miracle on Ice” proved that shared values and trust in a system could defeat even the most dominant opponent. Systems work most effectively when everyone understands and accepts their roles and responsibilities. In addition, each person receives timely information to make informed decisions.
All systems within a team or organization should be aligned to support its strategy and embody its core values. An effective system relies on all the parts and people working together in a unified fashion. Star-driven teams, on the other hand, depend on the performance of one or two individuals.
Star players can disrupt team alignment if their personal goals aren’t met. Additionally, when a star gets injured or leaves, the team’s performance often declines. In comparison, a strong system continues to perform well even when personnel changes are made. Brooks demonstrated that a systems approach with the right people could transform underdogs into champions.
Identify one area in your organization where implementing a more effective system could lead to better outcomes.
Opinions expressed by SmartBrief contributors are their own.
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